Seasoned Front Desk Teller well-versed in customer care

Available

Am enthusiastic customer assistant providing exceptional levels of customer care with a consistent can-do attitude. I have many years practical experience in a big organization that has over ten thousand employee and more than hundred million customers.

Serial No: 121734
Skills keywords: front desk agent, customer services, customer management, attention to details
List Of Qualifications & Related Skills:

1. Bachelor Of Science In Mathematics Education.

2. National Diploma in Statistics

Previous Employment Details:

After my two years Diploma in Statistics, I got an industrial training job (IT) with C&M Exchange Ltd but seconded to Diamond Bank Plc as customer service representative 14th June 2010, I served for two years and I was retained as junior staff 2012. Later 2013 the Bank Had issues with the recruitment agency C&M Exchange and they were asked to leave and another agency took over Workforce Outsourcing Group and incorporated us into their system August 26, 2013. I grew from customer service representative to Front Desk Teller and on December 1, 2018 I was made the Head Teller. Its a mini managerial role, were I was a direct supervisor to other Tellers and an authorizer. January 1, 2019 Diamond Bank Plc merged with Access Bank Plc and it adopted the name Access Bank Plc now and Am still on this position till date.

Interests & Hobbies:

Reading and travelling

Current location:  Henan, China
Nationality: Nigeria
Spoken languages: english